Page 105 - MEDIASET ESPAÑA / 2012. Corporate Responsibility Report

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CORPORATE RESPONSIBILITY REPORT 2012
Of the 67 complaints presented 40 refer to content
broadcast by Tele 5; 13 to Antena 3 and the rest are
distributed among Neox, La Sexta, La Siete, La Sexta 3
and Cuatro.
There is a significant fall in the number of complaints
presented for possible breach of the Code by channels of
Mediaset España, from 131 complaints presented against
the channels of the Group in 2011 to 43 presented in
2012, a reduction of 67%.
The number of complaints which reach the Committee
is not however considered the most important piece of
data; what is important is which of these, having been
analysed by the Committee, is held to have breached
the Code.
Number of complaints upheld according to channel
Source: Seventh Assessment Report on the application of the Code of Self-
Regulation of Television Content and Children 2012
4
2
The Self-Regulation Committee upheld 6 of the 67
complaints presented, holding that in those cases there
were grounds which made it inadvisable to broadcast the
content in question.
The trend seen in complaints presented is repeated in
complaints upheld, where compared to the 14 complaints
upheld in 2011 as breaches of the code by the channels
of Mediaset España 4 were upheld in 2012, a fall of 71%.
Grounds for upholding complaints
Looking at the subject-matter of the complaints presented for breach of the Code these are mainly for behaviour and
situations of conflict.
Programme Grounds Nº of complaints
Sálvame Violence and conflict 2
Sálvame Behaviour, conflict and sex 1
Sálvame Behaviour 1
Source: Seventh Assessment Report on the application of the Code of Self-Regulation of Television Content and Children 2012
The programme Sálvame is the main focus of complaints
received and upheld against Mediaset España, where the
fact that the programme is broadcast live may mean that
on certain occasions the guidelines laid down by the
management of the programme are not respected and a
situation occurs which may be considered inappropriate
behaviour on the part of the contributors or guests on
the programme. If there is any breach of or deviation
from content guidelines in live programmes corrective
measures are subsequently applied.