Page 104 - MEDIASET ESPAÑA / 2012. Corporate Responsibility Report
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104
OUR CHANNELS
1
In accordance with the modification of the system of classification of content of the Code of Self-Regulation carried out by the Self-Regulation
Committee on 30 September 2011 and which came into force on 1 January 2012 the system of classification was updated eliminating the category
of “not recommended for children under 13” and adding two categories: “not recommended for children under 12” and “not recommended for
children under 16”.
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For more information on the rules of the Code of Self-Regulation see
Complaints presented and accepted
Complaints lodged
Complaints accepted
Source: Seventh Assessment Report on the application of the Code of Self-Regulation of Television Content and Children 2012
A positive trend is to be seen compared to previous
years both in terms of complaints presented to tvinfancia
and in terms of those accepted for processing by that
organisation, complaints presented having fallen 61% for
all channels and those finally accepted for processing
having fallen by 65% compared to the previous year.
In the comparison with previous years it should be taken
into account that for the first time only complaints sent
by viewers directly to the website of tvinfancia have
been included.This change in the procedure for receiving
complaints may have had an impact on the final figures for
complaints presented and accepted for processing.
120
12
31
71
37
359
216
128
128
172
22
17
1
er
Report
3
er
Report
2º Report
4º Report
5º Report
6º Report
67
6
7º Report
Número de quejas presentadas por cadena
Source: Seventh Assessment Report on the application of the Code of Self-Regulation of Television Content and Children 2012
Telecinco Antena 3
Neox
La Sexta
La Siete La Sexta3
Cuatro
Nº OF
COMPLAINTS
40
13
7
3
2
1
1
Complaints made
Mediaset España’s commitment to the broadcasting of
responsible television content is reflected in its compli-
ance with the Code of Self-Regulation of Television
Content and Children for the promotion of responsible
content and respect for and protection of the rights of
children and young people. This Code is an agreement
between the Spanish government and the main televi-
sion channels and lays down certain time slots in which
the broadcasting of content unsuitable for children under
the age of 12
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is prohibited (violence, sex and situations
of conflict).
The Group has developed and introduced management
systems which ensure the strict application of the Code;
despite this however the control and monitoring systems
put in place have failed on some occasions causing
complaints to be made of breach of the Code. In all cases
in which this has occurred Mediaset España has adopted
the necessary corrective measures.
An analysis of the application of the Code and its
comparative development is possible based on the Annual
Assessment Reports on the application of the Code
of Self-Regulation of Television Content and Children
prepared by the Self-Regulation Committee
2
.
