Page 33 - MEDIASET ESPAÑA / 2013. Corporate Responsibility Report

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CORPORATE RESPONSIBILITY REPORT 2013
III. We closely follow business processes in which the
Data Protection Law is involved and have again
achieved the objective of ensuring the absence of
any litigation in this area
During 2013 the adaptation of business processes in both
the new Group companies and investee companies to the
obligations laid down in the enabling regulations of the
Data Protection Law was instigated and completed. This
process involves a major regulatory component which has
required the engagement of external auditors, in parallel to
the performance of the twice-yearly audit of the rest of the
Group companies by the Internal Audit department. The
results reflect the efficient implementation achieved with
regard to the processes for insuring compliance with the
Data Protection requirements.
As a result of the commitments undertaken and the
mechanisms in place, as in the previous year, during 2013
there have been no complaints against any Group company
nor has any disciplinary action been taken in relation to any
failure to comply with data protection and e-commerce
legislation.
Concerning relations between Mediaset España and
the public, during 2013 the Participation Department
of Conecta 5 and the Data Protection Unit of Mediaset
facilitated the presentation of over one hundred claims in
respect of rights of access, rectification, cancellation and
opposition. Users were attended to in due time and form
by those departments. Additionally, written information was
provided to, and authorisations concerning image rights
and personal data were obtained from, audience members
attending programme recordings for TV channels at the
facilities of Mediaset España, who taken together total over
68,560 persons.