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1. Strategy and Analysis Reported Page 1.1 Statement from the most senior decision-maker of the organization. Fully 7

1.2 Description of key impacts, risks, and opportunities. Fully

7-9; IAGC 50-53 2. Organization Profle Reported Page Profle

2.1 Name of the organization. Fully 11 2.2 Primary brands, products, and/or services. Fully 11-15 2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.

Fully 12; 18-19

2.4 Location of organization's headquarters. Fully 11 2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifcally relevant to the sustainability issues covered in the report.

Fully 5, 11

2.6 Nature of ownership and legal form. Fully 11 2.7 Markets served (including geographic breakdown, sectors served, and types of customers/benefciaries).

Fully 11-16

2.8 Scale of the reporting organization. Fully 21-22 2.9 Signifcant changes during the reporting period regarding size, structure, or ownership.

Fully 14

2.10 Awards received in the reporting period. Fully 36, 95 3. Report parameters Reported Page Profle

3.1 Reporting period (e.g., fscal/calendar year) for information provided. Fully 4 3.2 Date of most recent previous report (if any). Fully 4 3.3 Reporting cycle (annual, biennial, etc.) Fully 4 3.4 Contact point for questions regarding the report or its contents. Fully 5 Scope of Reporting

3.5 Process for defning report content. Fully 4-5 3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.

Fully 4-5

3.7 State any specifc limitations on the scope or boundary of the report (see completeness principle for explanation of scope).

Fully 4

3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can signifcantly afect comparability from period to period and/or between organizations.

Fully 5

Corporate Responsibility 2010

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